We are here to help you shop with clarity.
Whether you need help with a product, an existing order, delivery information or a general enquiry, our contact information is available below. Please use the most relevant channel so your query can be handled efficiently.
Company Address
H98, Pokaran, Pokaran, Jaisalmer, Jaisalmer, Rajasthan, India, 345021
Tell us what you need help with.
For faster assistance, please include relevant information in your communication. If your enquiry relates to an existing purchase, mention your order number and the email or mobile number used while placing the order.
For product-related questions, include the product name or product page reference wherever possible. This helps us understand your query more accurately.
Please keep your order ID available. You can also use the Order Tracking page to review available order information.
The right channel for
the right question.
Sharing complete information at the beginning of your enquiry can reduce back-and-forth and help us understand the issue more efficiently.
Product Information
Contact us for questions about available product information, options, categories or details shown on the website.
Order Assistance
For an existing order, provide your order ID and customer details so the relevant order can be identified correctly.
Shipping & Tracking
Use our order-tracking facility and contact support if you need further clarification about available shipping or order-status information.
Return & Refund Queries
Please review the applicable Return, Refund and Cancellation policies before raising a request.
Customer Account
Contact us if you encounter an issue relating to customer-account access or order information associated with your account.
General Enquiries
For business or general website enquiries, use our official email address and clearly mention the purpose of your communication.
A clear escalation point for customer concerns.
If a customer concern requires formal escalation after normal support communication, the Grievance Officer details are provided here for reference. Please include complete information about the issue, previous communication and the relevant order details, where applicable.
Find our registered location.
The map below is provided for location reference. Please use our official contact details for customer support and order-related communication.
Company details for
customer reference.
Check your order status online.
Visit the dedicated Order Tracking page for available order-status information before contacting customer support.